Category Archives: mutualisation

Why the private sector is keen to be a Good Samaritan to new mutuals

By David Bicknell

There is a growing trickle of blogs, comments and discussions emerging around the idea of mutual joint ventures.

The mutuals concept has captured the imagination, even if precisely how they are going to be created; fund themselves; stand on their own two feet and compete in the commercial market has yet to evolve fully. And it will take some time.

Never one to pass up an opportunity, the private sector is now keen to offer itself as a Good Smaritan, lending a helping hand in helping mutuals get off the ground.

As a recent well-written paper from the Business Services Association puts it,  “…several barriers exist to realising the Government’s vision for mutuals. New mutuals spinning out of the public sector will face significant resource challenges – in terms of both expertise in areas such as human resources, finance and business planning, and start-up capital. Raising necessary capital will be a persistent problem for staff looking to form a mutual but lacking a trading history.

“A recent survey of British employee-owned companies found that one-third had difficulty accessing finance. Similarly, a number of studies have noted the “steep learning curve” faced by public sector employees when having to create a business plan, plot income generation for future years and develop marketing strategies – skills commonly required in the private sector. Partnering with a private sector provider through a mutual joint venture could offer a way of overcoming these barriers.”

Inevitably, there is a degree of self-interest here. As the Business Services Association guide  states, “there is a clear appetite amongst BSA members to enter joint venture agreements with, or as part of, new mutuals spinning out of the public sector.

“At the BSA-Pinsent Masons LLP 2011 annual lecture, Minister for the Cabinet Office, the Rt Hon Francis Maude said that the Government was open to hearing about new models from private providers partnering with mutuals to deliver public services. This put the ball firmly in the private sector’s court to consider how to rise to the Government’s challenge.”

It adds that the aim of the paper is therefore to be constructive, not to issue a list of requests for clarity or new demands of the Government, but rather how to work with the existing legislative landscape to make mutual joint ventures happen.

Nothing wrong with that idea. Joint ventures with the private sector may well turn out to be the way forward, provided the key words are mutual and joint. It is in no-one’s interests for a joint venture to be dressed up as a takeover.  As the title of the BSA’s document appositely puts it, it’s about “Making Mutuals Work.”

OPM: ‘three key ingredients for a mutual’

According to this blog from the Office for Public Management, there are three key ingredients that make up a mutual:

* Getting key people on board

* Taking a strategic approach to looking at different options

* Managing the process efficiently

How new models of ownership may help the health and social care sector

What sustainability – and business – leaders should learn from Steve Jobs

By David Bicknell

It’s a couple of weeks since Steve Jobs left us. Many tributes have been paid. With sustainability in mind, I liked this blog post from Andrew Winston entitled ‘What Sustainability should learn from Steve Jobs.’

It’s not so much about Apple and sustainability. But it’s about Steve Jobs’  eye for innovation and one important lesson that sustainability-minded leaders can learn from Jobs’ legacy: you should lead your customers and show them a better way.

Winston, who writes regularly for the Harvard Business Review, suggests that most large companies today are “fast followers” –  with ‘fiscal and strategic conservatism breeding a culture where execs prefer to wait and talk to customers before doing anything drastic. Of course customer (and other stakeholder) perspectives are critical. But as with tablet computers, when it comes to sustainability, often the customers don’t really know what they need.

“Companies often gather data on what their business customers think a sustainable product should be, and the survey might show that including recycled material is important, even if that’s a tiny part of the real footprint story. Nobody knows the value chain of your product and service as well as you do (or if someone else does, get them in the room pronto). So figure out where the impacts really lie and what you can do to reduce your customer’s footprint in ways they hadn’t considered. This might require asking heretical questions about whether the product should even exist in its current form or should be converted into more of a service.” 

Winston believes the next generation’s Steve Jobs is likely to focus on sustainability since that’s where the largest challenges and business opportunities lie.

I like Winston’s thinking on “fast followers.” It’s far easier to be a follower  than to take a lead, get out there, take a risk and make a market. That’s fine, as long as second place is somewhere, and not nowhere.

As well as sustainability and business leaders, maybe there’s also a lesson here for those who aspire to create public sector mutuals: to take a lead and show that there’s a better way.

A webinar on legal, procurement and contractual issues around public sector staff mutuals

By David Bicknell

This Thursday, 20th October, Local Government Law.tv is hosting a webinar on procurement and contracts issues arising out of the government’s encouragement of  the formation of staff mutuals by public sector employees to take over the running of services from their employers.

The course will cover the following:

•    Outline Government policy towards transfer to mutuals
•    Explain the provisions of the Community Right to Challenge under the Localism Bill
•    Outline issues which may arise under Public Contract Regulations
•    Consider  the ability of such a body to discharge a statutory function
•    Look at possible contractual issues  to be considered
•    Examine potential Governance issues which may arise

Mutuals and the private sector: a public services marriage of convenience?

By David Bicknell

With much discussion about how public service mutuals and social enterprises can truly compete with the private sector, this article from the Guardian’s Public Leaders Network argues that perhaps the way forward is for spin-outs and the private sector  to work together in joint ventures.

It suggests that there are attractions in the partnership model, though there could also be problems as the public service ethos attempts to find a ‘mutual’ agenda with the commercial side.

Conference Season: The Guardian, FAST, Capita events

We’re very much into conference season with a number of up and coming events competing for attention. 

These include conferences on social enterprise organised by The Guardian on 8th November; on co-operation between IT and the business, collaboration and IT asset management organised by FAST at Twickenham on 21st November; and one by Capita on Public Service Mutuals on 7th December.

The Guardian’s one day event discusses how social enterprises are providing public sector services as well as the obstacles and practical solutions to the challenges the sector faces.” Speakers include Nick Hurd, minister for civil society at the Cabinet Office and Nick O’Donohue, chief executive of Big Society Capital.

FAST’s event, ‘Lessons from the Touchline’ has two streams: ‘finance and business’ and ‘technology and soft skills.’ Speakers include Olympic Gold Medal winner Ben Hunt-Davis, Kirstin Furber, HR Director for BBC Worldwide, Doug Clark, Head of Cloud Computing at IBM, Internet entrepreneur and Internet visionary Frank Joshi speaking on the importance of relationships and collaborative technology, and Chris Rawson, former CIO and Managing Director of Exvine.

Speakers  at the Capita event include Mutuals Taskforce chair Julian Le Grand; Carole Leslie, Director of Policy, Employee Ownership Association;  and Councillor Steve Reed, Leader, Lambeth Council.

Are we sleep-walking towards a Big Six in public services?

By David Bicknell

David Cameron is due to meet the Big Six energy companies to persuade them to rein in their  price increases.

But are we in danger of sleep-walking towards a Big Six in public services too? This piece by the excellent Craig Dearden-Phillips makes some strong points about a ‘possible cartelisation of public services’.

He argues that the government needs to be ‘more categoric about mutuals and  social enterprises. This sector doesn’t really have much chance in a free-for-all. Government commitment to seeing a strong mutual sector, backed by the will to see it done, is what is needed now if the diversity spoken of in the public services white paper is to be more than just a wish-list. Diversity needs to be deliberately created as markets need to be ‘made’, he says.

Incidentally, an earlier piece by Dearden-Phillips refers to the situation in Stroud where a court order was successfully applied for to stop a social enterprise being formed to take forward former NHS services. You can read more about that case here

Much has been written about Central Surrey Health’s bid for a contract that has already prompted much jump-the-gun downbeat thinking about the prospects of mutuals. Baroness Jay was the latest to weigh in on the contract according to  a report last week.

I would suggest that perhaps it’s time for a bit of perspective here. It’s one contract; and it’s not the only contract that Central Surrey Health is bidding for, I’m sure. Business’s  fortunes  don’t depend on one contract; they bid for numbers of pieces of work. They win some; they lose some. Hopefully they win more than they lose.

I would expect that if Central Surrey Health has lost this opportunity – and I have yet to hear any public comment from it that it has – then it is already  looking ahead to the next one – or ones – after that. And then further opportunities too.

Surely the fortunes and prospects for the mutuals sector don’t just rest on the back of one NHS mutual, and one contract. A bit more positivity and perspective wouldn’t be a bad idea.

What will institutions look like post-financial crisis? A role for mutuals and social enterprises?

By David Bicknell

There are growing discussions and debate over what institutions will look like in the future, post financial-crisis.

This piece in the latest edition of Dissent Magazine refers to the role of co-operatives in providing innovation in institution reform. It’s a very US-centric piece, but does refer to the Mondragon co-operative model in Spain. Worth a read.

Mutuals regain recognition as form of business ownership

By David Bicknell

The rebirth and acceptance of mutuals as a form of business ownership has been recognised in an article by Charles Batchelor in the Financial Times published yesterday.

In a piece headlined “Different kinds of company ownership are gaining in popularity” as part of a special report ‘The Future of the Company’, Batchelor listed mutuals alongside family businesses, publicly quoted joint-stock companies and sole traders and partnerships as forms of ownership.  

On mutuals, Batchelor said this:

“Mutuals, represented mainly by building societies in the UK, were a popular form of ownership in previous years, although their numbers have shrunk dramatically as many societies have demutualised in recent decades. One mutual that is thriving, however, is John Lewis, the owner of the John Lewis chain of department stores as well as Waitrose, the upmarket grocery store. The employee-owned company has been extremely successful in weathering the retail downturn that has affected the rest of the UK high street, and in the process has shown that mutuals do, perhaps, have a place in the future.”

Admittedly for those already in or in the process of creating mutuals and social enterprises, it may not mean much, but it is perhaps a sign of the times to see the prospective growing role of mutuals specifically recognised by the FT in this way.

Examining why smaller organisations may be in danger of missing out on public sector contracts

This article in the Guardian’s Social Enterprise Network asks whether smaller organisations are getting a raw deal out of public sector contracts. It takes a look at the problem from the point of view of the buyer e.g. a council, and from the SME’s perspective.