Category Archives: mutualisation

Coalition to focus on mutualisation instead of outsourcing for public services delivery

By David Bicknell

A recent article on the BBC website has suggested that the government is scaling back plans to use the private sector to deliver public services and placed a greater focus on mutualisation.

According to James Landale, the BBC’s deputy political editor, documents suggest ministers have decided that the “wholesale outsourcing” of public services to the private sector would be politically “unpalatable”.

Instead, ministers are planning to increase the role of charities, social enterprises and employee-owned “mutual” organisations.

Outsourcing was believed to have been a key element of the Coalition Government’s drive to cut costs and reduce the UK’s budget deficit. But the article says, the shift in policy will raise questions about whether the government can make the savings it has promised – or deliver the services it is committed to – just by using charities and mutuals.

More will become clear when the Open Public Services White Paper is due to be published later this month.

The Guardian view of mutualisation

By David Bicknell

There is an interesting Guardian piece on mutuals published today. It features some quotes from  Campbell McDonald, a director of the employee-owned trust Baxi Partnership, which is working with some of the public sector organisations now setting up mutuals.

“If you are going to do it, there has got to be a set of things that are in place,” he says. Strong leaders will be needed to steer the new organisations, as well as support from government and from those commissioning services at a local level. But mutuals could transform services, he believes. “The prize is that you see big gains in productivity and huge rises in employee motivation. That tends to trigger innovation and will free up the organisation to make things happen more quickly.”

 “If any of this is going to succeed on scale, we cannot allow new organisations to be set up to fail,” he adds. “The mutual option is not a silver bullet, and without a decent number of success stories to point to in two years’ time this movement will struggle to really get off the ground. The most worrying factor right now is that with so many groups of employees considering a mutual way forward, a huge number are still struggling to get the right support and advice at the right time to give them the best chance of survival.”

Two events in May: Mutualisation Briefing and the Trustmarque TE2011 Customer Conference

By David Bicknell

There are a number of public sector events coming up in May. Here is advance warning of a couple that the Campaign4Change has come across.

This one, by Westminster Briefing on 12th May, in Westminster, the latest in a series of briefings  all about mutual ownership models in public services,  discusses the issues for local authorities, employees and communities and has invited the head of the government’s mutuals taskforce, Julian Le Grand, to take part.

The Trustmarque TE2011 Customer Event, ‘Efficiency Through Technology’, on Friday 20th May at the Grand Connaught Rooms in London, features two keynote speakers, championer for British Business and former CBI Director-General Lord Digby Jones and author and futurologist Richard Watson.

The event will provide the first opportunity to discuss with Trustmarque and see demonstrations of some new Cloud based services it is offering, and will also feature  informative seminars,  and provide practical advice for customers. One of the highlights will be a Q&A session with Lord  Jones and a selection of Trustmarque customers, setting the scene for a discussion around some of the key issues arising from the IT industry at present.

Can you outsource to cut costs and boost service levels?

By Tony Collins

At an outsourcing conference on 7 July at the Barbican, London, two of the main discussion points will be around these questions:

– What is the role for outsourcing in cutting the public sector deficit?

– Can outsourcing cut costs and improve service levels?

Organisers of the “Delivering cost-effective public services” conference are hoping to have as a speaker  Katharine Davidson, Director, Efficiency and Reform Group, Cabinet Office, who is a linchpin in the Government’s plans for a radical reform of the machinery of central government.  

Davidson has been invited to give a keynote talk on private sector involvement in the way public services are delivered.

Confirmed speakers include:

– Veronica Mansilla, Project Director, Office of Fair Trading

–  Derrick Anderson, Chief Executive, Lambeth Council 

Sue Gregory, National Director, Inspection Delivery, Ofsted 

Further details are here.

 

First major Government mutualisation announced

Cabinet Office minister Francis Maude, has today announced plans for the mutualisation of the 400-strong My Civil Service Pension , which administers the delivery of Civil Service Pension schemes.

This will be the first major mutualisation of a central government service. Mutuals, as they are known, give employees a financial stake in a business whose ownership is shared between the public and private sectors.

The Cabinet Office is also considering the potential for offering a stake to 1.5 million pension scheme members. 

Maude said:  “Too often there’s been a binary choice between the Government providing a service itself, or outsourcing it to the private sector. These choices have historically been driven by a belief that services have to be controlled centrally – with a one size fits all approach that has left little room for innovation.

“We are looking for more innovative ways to structure services. We know that employees who have a stake in their business, or take ownership of it completely, have more power and motivation to improve the service they run. They can also benefit from partnerships with private or voluntary sector organisations which can bring in capital and expertise.

“For the private sector, which can no longer expect the generous margins of the past, tapping the talent of frontline staff to improve efficiency will be a priority. The state too can keep a stake so that taxpayers benefit from the rising value of an improved service.

“I’m impressed with entrepreneurial zeal of Phil Bartlett and his team at My Civil Service Pension. They are pioneering the mutual joint venture model and the Government is committed to ensuring they have they right support to succeed.”

Phil Bartlett, CEO My Civil Service Pension, said: ” By taking the opportunity to mutualise we can better acknowledge our people and their expertise – and access valuable additional resources and expertise in the private sector.

“This new and innovative structure will give us the agility to exploit opportunities in the changing pension landscape and grow our business, and the taxpayer will benefit from the increased value of an improved and more efficient service.”

Mutualisation is being supported by dedicated resource within the Cabinet Office. Earlier this month Maude announced that the entrepreneur and business leader, Stephen Kelly, has been appointed as the Crown Representative to support the creation of mutuals from existing service teams within central government departments.

He also announced the establishment of an Enterprise Incubator to help civil servants create successful enterprises from within central government, including employee and management teams who wish to form mutual companies under the Right to Provide previously announced by the Cabinet Office.

The Government is developing mutual models through the Mutual Pathfinder programme which is supporting 21 existing and potential mutuals with mentoring and advice from experts in employee ownership.

Every department will put in place ‘rights to provide’ giving staff new rights and support to form mutuals.

The Cabinet Office has appointed Professor Julian Le Grand to head the Mutuals Taskforce which will support staff interested in mutualising their service.

Links:

Government signs over civil service pensions to private sector mutual.

 FSA Mutuals public register.