Category Archives: Campaign4Change

Public Services White Paper Delayed until May

By David Bicknell

Earlier in the week, I wondered whether we would hear anything in the Budget that night offer some clues as to how mutualisation might develop, given that there is much anticipation from interested parties.

Well, we didn’t hear anything from George Osborne. And the reason for that is it looks as if the proposed White Paper on Public Services due to coincide with the Budget has been delayed until after the local elections on 5th May.

There’s some more background on the delay here

The suggestion is that there is a continuing debate over  how the breaking up of public services – an industry valued at an estimated £79bn – will benefit service users, the taxpayer, and employees. Another theory put forward – but yet to be confirmed – is that the White Paper will lean more heavily towards outsourcing and away from localism.

Will George Osborne help mutuals in today’s Budget?

By David Bicknell

There’s an interesting piece on the ResPublica blog today, suggesting that today’s Budget will offer an opportunity to judge the Government’s understanding of, and appetite for, bridging the gap between ambition and action, rhetoric and reality, policy and practice when it comes to mutuals.

The piece, by Dan Gregory,  ‘Can the Budget help the public sector do mutuals?’ suggests we should look out for any promising words in George Osborne’s speech around the public stake in the banks, the future of the remaining arms-length bodies, the future of some of our valued national assets, and keep an eye on public service reforms.

Gregory suggests that “a handful of our local public servants and administrators are interested (in mutuals). So what does this mutual ambition mean in practice for these asset managers, budget-holders and HR managers? Which button do you press to get yourself a mutual? The unspoken truth here – which is beginning to crystallise as the test of this government’s ambitions for mutual solutions – is that the standard levers available to those responsible for delivery probably won’t lead to the creation of mutuals. Keeping services or assets in house certainly won’t and going out to the market, well, unsurprisingly, means the market will decide. So how do you ‘do’ the mutual option? Where’s the lever?”

Gregory says, “We should welcome any practical steps that will truly enable the HR professionals, asset managers and budget-holders to look beyond the options they currently have at their disposal and set the warm words alight.”

Let’s see what Osborne comes up with later today.

Eco-Xchange plan set to offer greener commuting alternative

  By David Bicknell

The Government’s new Carbon Plan has insisted that if we are to see large-scale take-up of electric vehicles as a major form of road transport, developing a charging infrastructure will also be vital and the Government has committed to mandating a national recharging network. By June 2011, the Government will produce a strategy setting out how it will promote the provision of nationwide recharging infrastructure.  And we can probably expect something to emerge about low-carbon transport in the Budget this week.

The reality is that travelling into and around towns has never been more expensive or congested. Fares are increasing three times faster than inflation on public transport that is overcrowded and unreliable. Electric and hybrid cars will reduce emissions and pollution, but issues of congestion and parking in urban conurbations will prevail.

Public transport can be modernised and capacity increased to a point, but this will demand massive investment and space within cities is already at a premium for houses and office space, without additional demands from the transport infrastructure.

A new paper from the influential Eco-Xchange group, which sets out to look at green ‘in black and white’  argues that a different approach is needed that looks at the complete picture and provides a solution that is cost effective, flexible, environmentally responsible, and takes into account the specific issues of inner-city travel.

 The paper, ‘Why Commute When you can ComOOt’, argues that two wheels are better than four when it comes to getting from A to B in over-crowded city environments. By providing a range of electric powered two-wheelers from pedal bikes to motorbikes aimed specifically at getting the workforce to work, Eco-Xchange  argues it will be possible to save on public transport subsidies, reduce congestion and lower carbon emissions.  The ComOOT plan also includes secure parking and charging facilities, and the maintenance services needed to keep the wheels of business turning.

There is evidence that Olympic organisers and Transport for London are increasingly worried about the demands that the Games will place on London’s transport infrastructure and have suggested that visitors should not rely on public transport to get them to the Games’ venues in a timely fashion. At the same time, City businesses are also concerned that the additional demand on, already overcrowed, roads and rail services will lead to severe problems for their workforce and disruption to their business.

The average range of the bikes proposed would allow a comfortable return journey from the West End to the main Olympic site near Leyton.   

There is an element of social enterprise to the scheme too because Eco-Xchange argues that ComOOt  will provide a wide range of jobs covering everything from general servicing and support to general operational management, set up on a social enterprise basis, under a  Community Interest Company model.  The focus will be on offering a range of apprenticeships and vocational training as well as operational jobs at local and national level. 

According to Eco-Xchange, ComOOt is an ongoing project and will require R&D in all areas to improve the system over time. This will particularly suit those just starting out in the workplace who will benefit from  gaining qualifications and training on an ongoing basis in the new and growing industry sectors in the Cleantech and Greentech economies. 

Eco-Xchange acts as an interface between buyers and suppliers to develop and improve the adoption of ecoproducts in the business environment. It is acting as consultants to ComOOt, helping both to source the various components needed for the service, and to develop business plans and promote this excellent idea for inner-city travel. As part of the promotion of ComOOt Eco-Xchange has assisted with, and sponsored a paper that sets out the concept and looks for a founding partner or sponsor to help develop the scheme.

Anyone wishing to know more about ComOOt (or about Eco-Xchange) please contact enquiries@eco-xchange.com.

Mutuals do things differently, unshackled by rules – Francis Maude

By Tony Collins

Cabinet Office minister Francis Maude has asked MPs to visit public sector sites that have created co-operatives to see how they have changed their ways of working.

He told a committee of MPs:

“I can point you to some fantastic ones where people are just thinking in sometimes tiny ways, ways of doing things differently, that deliver a better service for less money because they have thought about it.

“And they are not subject to some hierarchy and some set of rules that prevents them doing it. They just do it.”

Ian Watmore, permanent secretary at the Cabinet Office, told the same hearing of the Public Administration Select Committee, that he and his colleagues will be publishing a White Paper on proposed reforms. 

“I believe mutualisation will be a big part of that and it will enable the Government to deliver on the reforms that it has already set out and it will trigger new reforms as people come up with more innovative ideas at the front line,” said Watmore

Maude said that mutualisation will help to bring about massive decentralisation. “I would recommend, with the interest this Committee has, going and visiting some of these mutuals because the way in which they operate.”

The workers “do things fantastically differently”, added Maude.

The committee’s chairman, Conservative MP Bernard Jenkin told Maude that if he wanted to develop good examples of decentralisation, his intentions should be set out in a plan.   

Said Jenkin“If your plan is to develop supreme examples and really good examples of decentralisation and innovative ways of doing things, well then set that out, because having a plan is an act of leadership and without an act of leadership there won’t be change.” 

Maude replied that setting out a plan and processes could kill mutualisation. He said:  “When we started talking about how we are going to support mutuals, the first response was: ‘Well, we need to have a plan, a programme, and devise rights and systems and processes.’ And when I reflected on that, I thought, ‘I could not think of a better way of killing the idea dead.’

“… The right approach is to find people who want to do this and support them, and as they try and set up their cooperatives and mutuals find out what the blocks are.”

Kelvin Hopkins, a Labour member of the committee, asked Maude whether mutuals would be less accountable to Parliament. Maude’s replies appeared, in part, contradictory.

He said mutuals could turn out to be more accountable. But when Jenkin said later that decentralisation means a “stretching of the elastic bands of accountability in the traditional sense”, Maude replied:

“Yes, totally.”

Francis Maude tells civil servants: try new things and learn from failure

By Tony Collins

Francis Maude, the Cabinet Office minister who’s in charge of reforming central government, has told MPs that “good organisations learn as much from the things that are tried and do not work as from the things that are tried and do work”.

His comments will give top-level support to those in the public sector who are seeking small budgets to experiment with, say, agile approaches to software development.  The agile principle of failing cheaply and quickly and learning the lessons is unconventional in the public sector.

Appearing before the Public Administration Committee, in its hearing on Good Governance and Civil Service Reform, Maude said:

“You need to have a culture-we do not have this yet-where people are encouraged to try new things in a sensible, controlled way; front up if they have not worked – not have a culture that assumes every failure is culpable, and for every failure there has to be a scapegoat – but actually make sure that if something is tried and does not work: 1) you stop doing it; and 2) you learn from the things that have been tried and what the lessons are.

“I do not think we are good at that … part of the reason for that is the sort of audit culture, where everything has to be accounted for to the nth degree.

“I think we waste a huge amount of time and effort in stopping bad things happening and the result is we stop huge amounts of potentially good things happening as well.”

Maude was critical of the way government takes huge risks on big projects but is hostile to innovation at the micro level. He said: 

“Government tends to be quite prone to take huge macro risks, but then at working level, at micro level, to be very risk averse and hostile to innovation.

“You do not often hear of someone’s career suffering because they preside over an inefficient status quo, but try something new that does not work and that can blot your copybook big time.”

Public Services and Mutuals Event in Oxford

By David Bicknell

There’s an interesting event being held in Oxford later this month. It’s a workshop all around the creation and operation of mutuals.

The taster for the event on the Co-Operative Futures site says that with the upcoming ‘right to provide’ in the Localism Bill, the political commitment for the creation of mutuals to run local services and the success of the government pathfinder schemes, mutuals are here to stay.

This workshop offers a chance to hear what a mutual actually is; to hear what is important to making a mutual successful and how it is different from other forms of enterprise.

It’s being held on Wednesday March 23rd, from 11.00-3.00 at the Kings Centre in Oxford.

Mutuals require clarity and guidance to change the public sector landscape, says Reform

By David Bicknell

There’s an illuminating piece written by Will Tanner from Reform on Conservative Home Comment all about mutualisation and why the development of new vehicles for public service delivery and the proliferation of employee ownership models of organisation promises a step-change in the productivity, efficiency and user satisfaction of public services.

But for mutuals to revolutionise the way in which services are delivered, says Tanner, there needs to be direction and support around the frameworks, culture and expertise needed for their success and clarity over commissioning and competition in the public service landscape.

Coalition Draft Carbon Plan is released

By David Bicknell

As mentioned yesterday, the Coalition said it would be unveiling a Carbon Plan this week, effectively a Government-wide plan of action on climate change, including domestic and international activity, which sets out department by department, actions and deadlines for the next 5 years.

It has now released the Plan, which is available here.  The Carbon Plan presents ongoing and planned cross-Government action on climate change with specific deadlines providing for both internal accountability and public transparency. Quarterly updates on progress against actions within the Plan will be published on the No.10 website.

The Plan sets out what has to happen and by when if the Government is to live up to its green ambitions, meet tough domestic carbon targets and encourage greater action internationally. It is focused on the jobs and economic opportunities of the low carbon economy and on policies that will help insulate Britain from future energy price shocks.

Libyan oil worry prompts Coalition to step up ‘Green’ strategy including new ‘Carbon Plan’

By David Bicknell

Reports over the weekend suggest that the government is expected to take steps – possibly in the Budget on March 23rd –  to ‘wean’ the country off oil,  amid fears that the Libyan battle for power  has created uncertainty over fuel supplies, and left consumers  facing a further rise in fuel prices.

The reports suggest every government department will be told this week to comply with a new national “carbon plan” aimed specifically at “getting off the oil hook”.

The energy secretary, Chris Huhne, told the Observer that the UK had no option but to speed up efforts to move away from oil. “Getting off the oil hook is made all the more urgent by the crisis in the Middle East. We cannot afford to go on relying on such a volatile source of energy when we can have clean, green and secure energy from low-carbon sources,” he said. “The carbon plan is about ensuring that the whole of government is engaged in a joined-up effort to lead us into a low-carbon world.”

One of the options being mooted is a nationwide strategy to promote installation of infrastructure for electric cars by June. It is also expected that new deadlines will be set for building low-carbon homes, and that a firm starting date of September 2012 will be established for a new “green investment bank” to become fully operational.

The Carbon Plan will be launched this week by  the Prime Minister, his deputy Nick Clegg, who is said to be driving the creation of the green investment bank,  and Huhne.

The Carbon Plan is being published in draft form ahead of a final version in the autumn, and will be updated annually. It will be unveiled as the centrepiece of a week of “green announcements” by ministers. The progress made by each department will be published quarterly on the 10 Downing Street website.

The Big Society and Mutualisation

By David Bicknell 

I was interested in David Cameron’s discussion yesterday about the Big Society and how the government plans to devolve power from Whitehall.

Cameron pointed to the imminent publication of an Open Public Service White Paper setting out the Coalition’s approach to public service reform, and that paper when it comes out will make interesting reading, and should point the way to how new approaches to public service delivery, for example through mutualisation, may develop.

There has been increasing comment over the last few weeks on the potential impact of mutualisation, and the Campaign4Change expects things to become clearer once the new Mutuals Taskforce led by Professor Julian Le Grand hits its straps in working with front line staff who can see how they can do things better but at the same time want to ensure  that their ‘rights to provide’ are upheld.                                                                  

Francis Maude, Minister for the Cabinet Office, has said, “When you take power away from bureaucrats and give it to people on the ground they often come up with better, more efficient ways of doing things, this is the essence of the Big Society agenda. Public sector professionals have been held back by the limitations of top-down control, and their commitment to serving people has been ignored in favour of targets and regimented structures.”

Maude has already announced the launch of the first wave of Pathfinder mutuals – public sector spin-offs – to be run by entrepreneurial public sector staff who want to take control of the services they run.

These pathfinders are designed to be trailblazers for the rest of the public sector, helping Government establish, by learning from the front line, what type of support and structures will best enable the development of employee-led mutuals on an ongoing basis.

The Campaign4Change has already been involved in discussions on mutualisation with Landseer Partners, the results of which will emerge in due course.