Postmasters threaten to boycott inquiry into Post Office IT scandal – Sunday Mirror

By Tony Collins

The Sunday Mirror published a story yesterday (at the top of page 4) on a threatened boycott of the public inquiry into the Post Office IT scandal.

The piece was by the paper’s consumer correspondent Stephen Hayward, who has written a number of stories on the scandal. It says victims of the scandal are angry the inquiry will not look at compensation or the Government’s role. It quotes Alan Bates, founder of the Justice for Sub-postmasters Alliance.

“As things stand, it’s unlikely we will engage with the inquiry.”

Last Friday, Bates sent an email to Alliance members saying that financial redress for the group is still excluded from the inquiry’s terms of reference and “with that exclusion in place there is absolutely no benefit to the group in taking part”.

The inquiry’s terms of reference specifically rule out any consideration of the £58m the group received in settlement of its High Court litigation which exposed the scandal. The settlement left those in the 555-strong group with an average of only £20,000 each after costs were paid. Many members of the group lost hundreds of thousands of pounds after the Post Office wrongly held them liable for supposed losses shown on the Post Office and Fujitsu’s Horizon system.

The business department BEIS, which funds and oversees the Post Office, set the inquiry’s terms of reference which raises the question of whether it has a conflict of interest.

BEIS’s critics say the Department could have stopped the scandal long before it devastated hundreds of lives. The Department’s mandate required that it intervene at the Post Office in certain circumstances but it failed to step in. The scandal led to more than 700 sub-postmasters being convicted on the basis of questionable Horizon “evidence”. The inquiry’s terms of reference are focused on Horizon IT and not on failings within government, Whitehall or the criminal justice system.

The Bates 555 have filed a complaint against BEIS with the Parliamentary Ombudsman. The group accuses the department of maladministration

List of issues

Although the inquiry’s terms of reference are currently fixed and represent a “boundary”, Wyn WIlliams, the government-appointed chairman of the inquiry, is to publish a “list of issues” to be investigated. These are expected to be published in September. It is unclear how this list could include any earnest consideration of compensation when the terms of reference specifically rule out discussion of the settlement deal.

Bates’ email to Alliance members says that until the list of issues is finalised in September “we still won’t have a final position about the Inquiry”.

He says it is “really important for as many people as possible to sign up for Core Participant status and we will wait to see the finalised list of issues”.  He adds, “However should they fail to take on board our key requirement that matters pertaining to financial redress be part of the Inquiry, then we’ll be providing a form we can each send to Sir Wyn to withdraw from being a Core Participant.  And be assured that if we do that, there are others and organisations from outside the group who have made it clear to me that they too would act similarly.”


Bates is right to be sceptical. The government and Whitehall officials have given the inquiry narrow terms of reference in which the focus is on the failings of a computer system, not compensation to victims or human failings within successive governments or the business department.

Government ministers have given the impression that if they could explain the Post Office IT scandal by sending a computer system to prison and thus avoid any human culpabilities, they would. One of the inquiry’s main objectives is to establish a clear account of “the implementation and failings of Horizon over its lifecycle”. The inquiry’s latest statement appears to have an emphasis on identifying poor “decision-making processes” rather than the humans who made decisions that ruined sub-postmasters’ lives.

Wyn Williams, the inquiry’s chairman, is a respected retired judge. But he may struggle to change perceptions that the government and Whitehall have set up the inquiry to be of little value other than demonstrate a dutiful response to the scandal. There is also scepticism among some sub-postmasters about whether the inquiry is completely independent of government.

The government set up inquiry, is paying for it and has restricted its terms of reference. It appointed the chairman and assessors and is providing the secretariat. The inquiry is based at the HQ of BEIS, which is the government department most heavily implicated in the scandal. Government ministers have powers to limit what information is given to the inquiry.

Perhaps the inquiry will end up criticising the Post Office’s former CEO Paula Vennells and Horizon’s supplier Fujitsu. But Vennells and Fujitsu seem to be the only names on the government’s unofficial list of acceptable candidates for criticism.

Any sign that the inquiry is likely to make any real difference to anyone or anything has yet to emerge.


Government inquiry into Post Office IT scandal a stitch-up?

Whitehall “punishes” 555 sub-postmasters who exposed Post Office IT scandal

Did government allow Post Office to sack forensic accountants to cover up Horizon scandal? – Karl Flinders, Computer Weekly.

Journalist Nick Wallis to publish definitive account of the Post Office IT scandal

2 responses to “Postmasters threaten to boycott inquiry into Post Office IT scandal – Sunday Mirror

  1. Nick Wallis

    Hi Tony – another great read. Where you state: “Government ministers have powers to limit what information is given to the inquiry.” – where does that come from? I thought a statutory inquiry meant Williams could ask for whatever he wanted…?

    Thanks again.



    • Hi Nick – thank you. A good question. The statutory Horizon inquiry is set up under the Inquiries Act 2005. The Act is a dull read but Section 19 may be worth looking at .It says,

      Restrictions may, in accordance with this section, be imposed on—
      (a) attendance at an inquiry, or at any particular part of an inquiry;
      (b) disclosure or publication of any evidence or documents given,
      produced or provided to an inquiry.
      (2) Restrictions may be imposed in either or both of the following ways—Inquiries Act 2005 (c. 12) 9
      (a) by being specified in a notice (a “restriction notice”) given by the
      Minister to the chairman at any time before the end of the inquiry;
      (b) by being specified in an order (a “restriction order”) made by the
      chairman during the course of the inquiry.
      (3) A restriction notice or restriction order must specify only such restrictions—
      (a) as are required by any statutory provision, enforceable Community
      obligation or rule of law, or
      (b) as the Minister or chairman considers to be conducive to the inquiry
      fulfilling its terms of reference or to be necessary in the public interest,
      having regard in particular to the matters mentioned in subsection (4).
      (4) Those matters are—
      (a) the extent to which any restriction on attendance, disclosure or
      publication might inhibit the allaying of public concern;
      (b) any risk of harm or damage that could be avoided or reduced by any
      such restriction;
      (c) any conditions as to confidentiality subject to which a person acquired
      information that he is to give, or has given, to the inquiry;
      (d) the extent to which not imposing any particular restriction would be
      (i) to cause delay or to impair the efficiency or effectiveness of the
      inquiry, or
      (ii) otherwise to result in additional cost (whether to public funds
      or to witnesses or others).
      (5) In subsection (4)(b) “harm or damage” includes in particular—
      (a) death or injury;
      (b) damage to national security or international relations;
      (c) damage to the economic interests of the United Kingdom or of any part
      of the United Kingdom;
      (d) damage caused by disclosure of commercially sensitive information

      There are also limits on the information the Post Office and Dept for BEIS could provide if they have a valid claim to legal privilege or it’s not available (shredded in the past?)

      The Act also allows ministers to withhold information from the final report. The House of Lords, in its 2014 report on the Inquiries Act said,

      “Under section 25 the minister can at any time invite the chairman to accept responsibility for publication of the report of the inquiry. In this case, only the chairman has the power to withhold material from publication where this is required by law, or it is in the public interest to do so. But the default position is that the responsibility for publication is the minister’s; in that case the power to withhold material from publication is also the minister’s. We recommend that, whoever is responsible for publication of the inquiry report, section 25(4) should be amended so that, save in matters of national security, only the chairman has the power to withhold material from publication.”



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