A model council outsourcing report?

By Tony Collins

Cornwall Council signed a questionable outsourcing deal in 2013 but it deserves praise for the candour of the report it published on 8 April 2015 on the performance of BT.

It’s rare for any council to report in detail on what percentage of key performance indicators have been met by the outsourcing supplier, or on the contractual commitments met and not met.

The council has a tradition of being run by groups of independent councillors. It’s currently run by an independent/Liberal Democrat coalition.

Is the report published on its outsourcing contract with BT Cornwall the sort of document all councils with major outsourcing deals should publish?

Cornwall’s report

BT tries to rescue Cornwall outsourcing deal

Advertisements

One response to “A model council outsourcing report?

  1. Reblogged this on sdbast.

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s