By David Bicknell
Mutuals taskforce chairman Julian Le Grand has written this piece in the Guardian, which argues that when it comes to the delivery of public services, no one type of provider i.e. the public monopoly, is suitable for all services.
Neither is a private firm nor a social enterprise automatically the best alternative. Even employee-led mutuals, he argues, are not appropriate in all circumstances: they may not be suitable for services that are natural monopolies, for instance.
He adds that it is of fundamental importance to consider what motivates those who work in the service. Only if they are appropriately motivated, he suggests, will those working in the public services deliver the quality of service that governments hope for and that users expect.